As people age, certain physiological and cognitive changes are nearly inevitable. It’s up to designers to compensate for those changes to create delightful UX for older adults. #design #webdesign #technology #accessibility #aging #ux #tech
UX Fail and a half! Great examples of user feedback too.
Some Superstore and Shoppers Drug Mart customers are upset after they say they were forced to use self-checkout to pay for their purchases. Owner Loblaw says it expects stores to always offer a cashier option.
Been saying this from the start: what area of UX are you in?
Design Thinking is an iterative process in which we seek to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding. At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.
Design Thinking revolves around a deep interest in developing an understanding of the people for whom we’re designing the products or services. It helps us observe and develop empathy with the target user. Design Thinking helps us in the process of questioning: questioning the problem, questioning the assumptions, and implications. Design Thinking is extremely useful in tackling problems that are ill defined or unknown, by re-framing the problem in human-centric ways, creating many ideas in brainstorming sessions, and adopting a hands-on approach in prototyping and testing. Design Thinking also involves ongoing experimentation: sketching, prototyping, testing, and trying out concepts and ideas.