The Library

When User Personas Just Don’t Matter | UX Booth

User personas are a staple and frequently discussed element of user centered design. But are they useful? Senior editor Kristina Bjoran discusses the possibility that they’re just not for everyone.

Source: When User Personas Just Don’t Matter | UX Booth

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The Library

Patient Journey mapping graphic recording | Drawing Out Ideas

A very visual journey map of a patient in health care.

Health care is evolving with the needs of people and changing technologies. Sometimes progress is slow, other times it’s more immediate. But no matter the pace of change, it’s crucial the health system adapts so it’s sustainable and provides quality care.

Source: Patient Journey mapping graphic recording | Drawing Out Ideas